Skip to Main Content
LuminUltra
EnglishFrançais简体中文

Applications Engineer

LuminUltra is currently recruiting for an Applications Engineer to join our Applications Team.

Job Description

As a key member of LuminUltra’s Commercial Team, reporting to the Director, Product Applications, the Applications Engineer/Scientist will have the following responsibilities:

Knowledge Transfer

  • Content creation: Sales – Work with stakeholders to generate thought leadership through case studies, white papers, conference presentations, etc.
  • Content creation: Marketing – provide technical perspective on marketing collateral including brochures, email blasts, landing pages, and other applicable content. Assist in the development of social media content and blog articles.
  • Act as the SME on the application of LuminUltra products and assist in ensuring an outstanding customer experience through workplan development, data review, and troubleshooting.

Product Development

  • Interface with stakeholders to assist with new product validations and support application-focused R&D initiatives.
  • Assist with new product development to ensure customer alignment
  • Participate in conference/trade show planning and execution (before, during and after).  Also, attend applicable technical sessions.
  • Competitive intelligence gathering and dissemination in collaboration with R&D, Strategic Marketing, Sales, and Product Applications.
  • Manage select relationships with researchers and manage proof-of-concept studies.

Sales Support

  • Address and triage inbound tech support issues via phone or email (Level 2 Support).
  • Support for customer data migration and data analysis to improve customer experience and determine ROI.
  • Maintain records in CRM.

Qualifications

  • Microbiology experience is required.
  • Preference for candidates with experience in microbial monitoring of fuel systems, upstream oil & gas processes, chemical manufacturing facilities, or similar industries.
  • Masters or PhD degree in Engineering, Chemistry or Biology.
  • Advanced level of technical writing experience required.
  • 2 – 5 years of Industrial experience is an asset.
  • Training and/or marketing related experience a strong asset.
  • Excellent oral and written communication skills.
  • Knowledge on statistical analysis of data and experimental design.
  • Experience providing support to clients on technical issues an asset.
  • Self-motivated and takes initiative.
  • Strong organizational & time management skills, with strong attention to detail.
  • Ability to work under pressure and meet deadlines.
  • Ability to work as part of a team and individually.

To apply:

Please submit all applications via email to jobs@luminultra.com and reference the job title Applications Engineer.

We thank all applicants for their interest, however only those selected for initial screening will be contacted.

Your browser is out of date!

Update your browser to view this website correctly. Update my browser now