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Equipment Services Engineer

LuminUltra is currently recruiting for an Equipment Services Engineer to join the Equipment Services Team at our facility in Baltimore, Maryland.

Job Description

As a key member of LuminUltra’s Equipment Services Team, reporting to the Equipment Services Manager, the Equipment Services Engineer – Baltimore will have the following responsibilities:

  • Provide remote and/or in-field service and maintenance on LuminUltra’s 2nd Generation ATP and Clinical equipment products.
  • Assist with development and implementation of departmental Standard Operating Procedures.
  • Lead quality control testing and of new equipment/devices.
  • Complete remote and/or on-site installation, commissioning, and training of equipment.
  • Provide phone and/or on-site technical and operational support for customers.
  • Provide technical support to customers utilizing new equipment/devices.
  • Design, program, simulate, and test handheld, benchtop and automated machinery and processes.
  • Produce detailed designs and/or CAD drawings, acting as a technical expert on products and processes.
  • Participation in generating and maintaining product documentation.
  • Work with software team to connect new equipment/device to software solution. This may include functional testing, user interface testing, and optimization.
  • Participation in and adherence to the ISO9001 and ISO13485 quality management systems.
  • Other duties as assigned.


  • Bachelor of Science in Engineering (preference: mechanical, biomedical, electronics).
  • 3-5 years relative experience preferred.
  • Experience in personnel or project management is preferred.
  • Excellent electronic, electrical, and mechanical skills and knowledge.
  • Third party management experience is an asset.
  • Customer service experience is an asset.
  • Problem solving skills with the ability to perform root cause analysis.
  • Strong organizational & time management skills, with strong attention to detail.
  • High level of attention to detail.
  • Manual dexterity (i.e. soldering, gluing, and assembling small parts).
  • Mature, dependable, and reliable.
  • Adherence to quality assurance and safety procedures.

Application Process

Please submit all applications via email to and reference the job title Equipment Services Engineer – Baltimore.

We thank all applicants for their interest, however only those selected for initial screening will be contacted.

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