Inside Sales Representative

LuminUltra is currently recruiting for an Inside Sales Representative to join the Commercial Team.

Job Description

As a key member of LuminUltra’s Commercial Team, the Inside Sales Representative will have the following responsibilities:

  • Maintain contact with select group of accounts to ensure satisfaction and drive return sales.
  • Actively participate in lead generation activities and pursuit of new business from small-to-midsize accounts.
  • Proactive engagement of return and dormant customers.
  • Work with existing/long-term customer accounts, including troubleshooting product and application-based issues.
  • Assist new customers in getting started with our products through interactive training sessions focused on their unique applications.
  • Provide customer sales and technical support via telephone and/or email.
  • Provide other assistance as necessary to the Senior Account Managers.
  • Utilize sales reports to identify customer contact priority actions.
  • Maintain CRM records and perform regular data Maintenance checks to ensure all account details are accurate, duplicates are removed, and contact information is correct.
  • Engage in regular sales and technical training.
  • Contribute to sales team/subject matter experts’ authoring of marketing collateral where appropriate.
  • As a growing company, there are opportunities for career growth and advancement.


As the ideal candidate, you possess the following qualifications and skills:

  • Prior sales experience, preferably with a BBA degree
  • Excellent verbal and written communication skills
  • Service oriented, high energy, positive attitude, and comfortable handling telephone inquiries
  • Proficiency in Microsoft Office programs (Outlook, Word, Excel, PowerPoint)
  • Drive to get the job done with a process improvement mindset
  • Strong organizational & time management skills
  • Ability to work under pressure and meet deadlines.
  • Ability to work as part of a team and individually
  • Bachelor of Science or Engineering degree is an asset
  • Knowledge of CRM an asset

Application Process

Please submit all applications via email to and reference the job title Inside Sales Representative.

We thank all applicants for their interest, however only those selected for initial screening will be contacted.


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