Technical Sales Specialist, Clinical
LuminUltra is currently recruiting for a Technical Sales Specialist to join the Clinical Sales Team. This position is remote within the United States.
Job Description
As a key member of LuminUltra’s Sales Team, the Technical Sales Specialist will have the following responsibilities:
- Maintain contact with select group of accounts to ensure satisfaction and drive return sales
- Actively participate in lead generation activities and pursuit of new business from small-to-midsize accounts.
- Proactive engagement of return and dormant customers
- Work with existing/long-term customer accounts, including troubleshooting product and application-based issues
- Assist new customers in getting started with our products through interactive training sessions focused on their unique applications
- Provide customer sales and technical support via telephone and/or email
- Provide other assistance as necessary to the Senior Account Managers
- Utilize sales reports to identify customer contact priority actions
- Maintain CRM records and perform regular data Maintenance checks to ensure all account details are accurate, duplicates are removed, and contact information is correct
- Engage in regular sales and technical training
- Contribute to sales team/subject matter experts’ authoring of marketing collateral where appropriate
Qualifications
As the ideal candidate, you possess the following qualifications and skills:
- Prior Clinical sales experience, preferably with a BBA degree
- Bachelor of Science or Engineering degree is an asset
- Service oriented, high energy, positive attitude, and comfortable handling telephone inquiries
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office programs (Outlook, Word, Excel, PowerPoint)
- Drive to get the job done with a process improvement mindset
- Strong organizational & time management skills
- Ability to work under pressure and meet deadlines.
- Ability to work as part of a team and individually
- Knowledge of CRM an asset
To apply:
Please submit all applications via email to jobs@luminultra.com and reference the job title Technical Sales Specialist, Clinical.
We thank all applicants for their interest, however only those selected for initial screening will be contacted.