Control of personal information
LuminUltra, whose registered office is at Fredericton, New Brunswick, Canada, controls the personal data collected on this website.
Privacy of Minors
Minors (persons under the age of majority in their province or territory of residence) are not eligible to use the website unsupervised. Please do not allow your child to submit any personal information to us. Those under the age of majority are specifically requested not to send us personal information (for example, your name, address and email address). LuminUltra does not knowingly collect the personal information of minors.
Collection and use of personal information
LuminUltra collects and uses personal information (including but not limited to name, address, telephone number, email address, country, and industry). In addition, this page uses Google analytics, which may collect additional personal or non-personal information such as gender, age, etc. Non-personal Information is any information that cannot be associated with an identifiable individual, such as aggregated statistical information, or other anonymous information, such as the type and version of browser being used to access the website.
LuminUltra collects this information in order to meet a number of support requirements and other business obligations, which may include but are not limited to:
- to respond to queries or requests, or otherwise deliver customer support
- to better understand client needs and preferences
- to process orders, applications, or other business transactions
- to administer accounts or otherwise carry out our obligations in relation to any agreements we have with you, the user
- to create tailored or improved products or services
- to invite people to events and/or to deliver technology papers/information about our services, or to deliver promotional materials which may include contacting you by telephone
- to complete market research and tracking of sales data
- to meet legal requirements.
Non-personal information gathered through the use of Google analytics, cookies or by other means may be used to assess general usage patterns, to collect demographic information, to administer and make improvements to the website or our products, or for other similar purposes. LuminUltra reserves the right to use, maintain, update, disclose and/or sell non-personal information to third parties.
As part of the services offered to you through our website, the information you provide to us may be transferred to countries outside of Canada, for instance if one of our servers, service providers, or affiliate companies is located in a country outside of Canada. Similarly, data, including personal information, may be stored or processed outside Canada or in the cloud. Data that is transferred or which resides outside of Canada will be subject to the laws of the jurisdiction(s) in which it resides. The data protection laws in these countries may not be similar to those in Canada. Likewise, if you use our services from a location outside of Canada, your information may be transferred outside Canada in order to provide you with service.
If at any time you wish us to stop using your information for any or all of these purposes, please let us know (see contact information below).
We may store some information (commonly known as a “cookie”) on your computer when you look at our website. We are able to read these cookies for information purposes when you revisit our website.
The type of information we collect as a result of a cookie being accepted by you is specific to your PC, including at least the IP address, the date and time the PC visited the website, what parts of our website were looked at, and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to:
- increase our understanding about the use of our website
- ascertain whether the website is operating correctly
- help us to improve our website offerings and to provide an agreeable online experience.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you erase or block this information you may not be able to use some features of the LuminUltra website.
Chat rooms, social media, notice boards, newsgroups, emails, feedback facilities, and forums
Please exercise caution about what personal information you disclose in this way.
This website may also permit you to link to social media websites on the Internet (examples include but are not limited to Twitter, Facebook, Pinterest, Tumblr). By accessing this website through a social media website, mobile device or other third party platform or service or by connecting to such a platform or service via the website, LuminUltra may be authorized to collect, store, and use the personal information permitted by your user agreement and settings with the social media website, mobile device or other third party platform.
Use of your personal information submitted to other websites
LuminUltra cannot be responsible for the privacy policies and practices of other websites even if:
- you accessed the third party website using links from our website; or
- you linked to our website from a third party website.
LuminUltra recommends you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. To update or delete your information, please contact us per our contact information below.
Submission of others’ personal information
Stopping use of your personal information
If at any time you wish us to stop using your information for any or all of the purposes identified herein, please let us know (see contact information below).
Applicable Law and Jurisdiction
This agreement is governed and will be interpreted and enforced in accordance with the laws of New Brunswick, Canada, without regard to conflicts of law principles that would apply the laws of another jurisdiction. Unless otherwise agreed, all disputes arising out of or in connection with this agreement, or in respect of any legal relationship associated with or derived from this agreement shall, in the first instance, be arbitrated by a single arbitrator in accordance with the New Brunswick International Commercial Arbitration Act or, in the case of a marine or other dispute subject to federal law, the Commercial Arbitration Act (Can.), and afterwards, in case of continued dispute, before the Court of competent jurisdiction in New Brunswick. The arbitration shall be held in Fredericton, New Brunswick. The language of the arbitration shall be English. By using the LuminUltra website, the Parties waive any and all defenses to such jurisdiction and venue.